Privacy Policy and User Data Commitment

Your data privacy and security remain a top priority at lumarionta.com.

Introduction to Our Privacy Standards

At lumarionta.com, we believe your privacy matters. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or interact with our website. We are committed to safeguarding your data and ensuring transparency throughout our digital services.

By visiting lumarionta.com, you agree to the practices detailed in this policy. Our team follows privacy requirements set by Australian laws and relevant regulations. We invite you to review this document to understand how your information is managed and how you can exercise your rights.

Information We Collect About You

We collect both directly provided and automatically gathered data to improve your experience and meet our legal obligations.

Information You Provide Directly

  • Contact details submitted through forms
  • Feedback and questions you send us
  • Newsletter sign-up or blog comment data
  • Surveys and voluntary submissions
  • Preferences given for services or content

Automatically Collected Information

  • IP address and geolocation data
  • Device and browser characteristics captured
  • Browsing and usage activity on our site
  • Access times and referring website pages
  • Cookie and similar technology identifiers

How We Use Your Personal Data

Collected information is used to provide, improve, and secure our services while maintaining compliance with local privacy laws.

  • Communicating news, updates, or service notices
  • Improving website functionality and usability
  • Analysing website usage for site enhancements
  • Complying with legal and regulatory duties
  • Personalising site experiences or content
  • Protecting users and the site from misuse
  • Facilitating easy account recovery or support

Our Pledge: We only use your data for the reasons described and work to keep your details safe and confidential at every stage.

When Information May Be Shared

We limit sharing your personal data to necessary scenarios, such as supporting service delivery, legal compliance, or protecting our interests.

Third-Party Service Providers

Sometimes, we engage trusted partners who support technical, analytics, or support operations. These parties act per our data standards.

Law, Safety, and Legal Disclosures

We may share details as needed to meet statutory duties or respond to valid legal demands, such as court orders.

Use of Anonymous or Aggregated Data

Anonymous statistics may be generated for site improvement or reporting without identifying users individually.

Your Rights and Choices

You have choices regarding your information. We support your right to access, correct, or control your data under Australian law.

  • Request a copy of the data held
  • Ask us to correct errors in your data
  • Request erasure of your personal details
  • Request data in portable formats
  • Object to certain processing purposes
  • Limit or restrict data processing

Contact us with any privacy-related queries or requests. Our team is ready to assist in managing your preferences or concerns.

Our Security Measures

We use technical and organisational steps to shield data. While nothing is perfectly secure, we take industry-standard precautions.

Technical Safeguards in Place

  • Data encryption in transit or storage
  • Firewalls and secure system configurations
  • Secure authentication procedures
  • Ongoing site vulnerability monitoring

Organisational Practices

  • Restricting access to essential staff
  • Routine privacy training for employees
  • Policy reviews and regular audits
  • Clear data handling and disposal processes

How Long We Keep Data

Data is retained only as long as needed for business, service delivery, or legal compliance, and then securely disposed of.

  • Data kept for active accounts
  • Research or insights for content trends
  • Records of communications and feedback
  • Transaction or invoicing information
  • Personalisation and engagement preferences

We review holdings regularly to avoid retaining data longer than necessary.

How We Handle International Transfers

Information may be stored or processed overseas using protections aligned with Australian law and industry norms.

  • Assessing partner country legal safeguards
  • Contractual obligations for data handling
  • Secure data transmission protocols
  • Use of reputable third-party providers

Cookies and Tracking Technologies

We use essential and performance cookies for site security, analytics, and to personalise your site experience.

Types of Cookies We Use

  • Critical for site access and security
  • Analyse usage to help improve the site
  • Remember choices for tailored content
  • Enable features like remembering login

Manage cookie preferences via browser settings or our dedicated options panel.

Policy Updates and Notifications

Occasionally, we may update this policy to reflect process changes, best practices, or law updates. Updates take effect upon posting.

  • Posting a notice on our website
  • Emailing registered users as needed
  • Updating the policy effective date
  • Providing summary of key changes

We encourage you to review this page routinely for the latest privacy information.

Contact Us About Privacy

Get in touch for privacy requests or general information.

lumarionta

113 Exhibition St, Melbourne, VIC 3000 Australia

Phone: +61258176239

Email: content@lumarionta.com

Last reviewed October 23, 2025

Effective from October 23, 2025